Privacy Policy

We respect your privacy and are committed to protecting it through this policy.

Who Controls Your Personal Data

SERP.VISION is the controller of your personal data. For certain operations, our affiliates act as processors on our behalf.

Information We Collect

We collect (i) usage details (IP, device, browser, location, queries), (ii) form details (name, email, company, meeting info), (iii) communications (email, content), (iv) newsletter details (email), and similar categories depending on features you use.

Data Categories on Our Website

We process the above categories to operate, secure, and improve the Website and Services, respond to requests, arrange demos, and provide newsletters. See our Cookie Policy for analytics and essential cookies.

How We Use Information

We use the information to provide and improve our services, communicate with you, ensure security, comply with legal obligations, and personalize experience where applicable.

Sharing

We do not sell your personal data. We share it with service providers and affiliates under data processing agreements and with authorities where required by law.

Processors and Affiliates

Some affiliates and vendors act as processors to support engineering, operations, sales, marketing, analytics, and customer support, processing data under our instructions.

Security

We use reasonable measures to protect your information.

Cookies

We use cookies and similar technologies for functionality and analytics.

Legal Basis

Depending on jurisdiction: consent (e.g., analytics cookies, newsletters), performance of contract (e.g., account features), legitimate interests (e.g., responding to requests, improving services), and legal obligations.

Retention

We retain data for as long as necessary to fulfill the purposes described or as required by law. Typical periods: demo/forms/communications up to 5 years; account-related until deletion; newsletters until you opt out.

Sources of Data

We obtain data directly from you, automatically via your device/browser, and from third parties such as analytics or marketing tools subject to your consent.

Your Rights

Under the GDPR and applicable Polish law, you may have rights to access, correct, delete, restrict, object, withdraw consent, and data portability. We will respond as required by law.

Automated Decision-Making

We do not use automated decision-making that produces legal effects concerning you without human involvement.

Children's Data

Our Services are not intended for children under 18. If we learn we collected data from a child, we will delete it.

International Transfers

Where data is transferred outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses and limit access on a need-to-know basis.

Changes

We may update this policy from time to time. Continued use constitutes acceptance.

Contact

If you have questions about this Policy, contact us at [email protected]